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ITIL® Managing across the Lifecycle (MALC) Certification Training

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This ITIL® Managing Across the Lifecycle (MALC) course, the final module within the ITIL Service Lifecycle training, establishes your ability to integrate service management processes across the full range of IT practices. It tests your knowledge of the key content topics of the ITIL publication.
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Course Overview

This course is designed to help you understand the management aspects of the ITIL Service Lifecycle. You’ll learn to define management objectives, purposes, and functions; implement and improve service capabilities; and manage governance within the ITIL framework—the standard that sets international quality benchmarks for IT professionals.

Key Features

  • 10 hours of self-paced learning
  • Exam fee included
  • 2 sample test papers
  • 21 PDUs offered

Skills Covered

  • Service Lifecycle key concepts
  • Stakeholder management
  • Strategies of communication
  • Service management steps
  • Importance of governance
  • Services organization
  • Service management capability

Training Options

SELF-PACED LEARNING

₹ 22,999
  • Lifetime access to high-quality self-paced eLearning content curated by industry experts
  • Simulation test papers for self-assessment
  • ITIL MALC exam voucher included
  • 24x7 learner assistance and support

CORPORATE TRAINING

Customized to your team's needs
  • Blended learning delivery model (self-paced eLearning and/or instructor-led options)
  • Flexible pricing options
  • Enterprise grade Learning Management System (LMS)
  • Enterprise dashboards for individuals and teams
  • 24x7 learner assistance and support

Course Curriculum

Eligibility

The main target group for this course includes, but is not restricted to, Chief Information Officers (CIOs), senior IT managers, IT managers and supervisors, IT professionals, IT operations practitioners, IT development practitioners, and individuals seeking the ITIL Expert in IT Service Management certificate.

Pre-requisites

To be eligible for the ITIL Managing Across the Lifecycle certification, candidates must have at least 30 contact hours for this syllabus as part of a formal, approved training course or scheme, and two (2) credits from the ITIL Foundation certificate plus a minimum of 15 credits from the ITIL Intermediate certificate. Holders of ITIL Expert certificate in IT service management are also eligible.

Learning Unit 00 - Introduction to the Course
Learning Unit 01 - Key Concepts of the Service Lifecycle
Learning Unit 02 - Communication and Stakeholder Management
Learning Unit 03 - Integrating Service Management Processes Across the Service Lifecycle
Learning Unit 04 - Managing Services Across the Service Lifecycle
Learning Unit 05 - Governance and Organisation
Learning Unit 06 - Measurement
Learning Unit 07 - Implementing and Improving Service Management Capability
Learning Unit 08 - Summary and Directed Studies

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Exam & Certification

To be eligible for the ITIL® Managing Across the Lifecycle certification, candidates must fulfill the following requirements:

  • At least 30 contact hours for this syllabus as part of a formal, approved training course or scheme.
  • Two (2) credits from the ITIL Foundation certificate plus a minimum of 15 credits from ITIL Intermediate certificate.
  • Holders of ITIL Expert certificate in IT service management are also eligible.

Online self-learners must complete 85% of the course to receive their certificate.

Your exam voucher fee is included in the price of this course. However, you must procure the exam voucher within six months from the date of course purchase. In case the exam price goes up and you have not yet booked the exam, you will need to pay the difference in amount to IRA Soft Consultancy Service .

Exam prices are governed by the certification body and can change. Price changes are typically announced during the end of the calendar year. If the event that an exam price does go up and you have not yet booked the exam, you will need to pay the difference in amount to IRA Soft Consultancy Service .

Exam vouchers are valid for 1 year from the date of issuance. If you do not book the exam within 1 year from purchase of voucher, you will need to buy the voucher again per the actual price.

Please click the below link for information regarding the booking process.

Reviews

Anjali

Digital Marketer

I recently completed a digital marketing training and it was excellent. The instructors were knowledgeable, the course covered all the important topics, and there were practical opportunities. The facilities were great. The trainer was always supportive. They provided personal guidance which made me feel more confident in my skills. I also liked how they shared insights about the industry and success stories from other students. Highly Recommended!!

Manpreet

Data Scientist

Firstly thankyou! I can confidently say that it is the best institute I've attended. The practical knowledge I acquired from my trainer has been invaluable. Their teaching approach is engaging and effective, allowing me to apply what I learned in real-world scenarios. I highly recommend this institute and my trainer to anyone looking to excel in the field of data scientist. Thank you for providing such a rewarding learning experience!

Paras

Web Developer

I am grateful to be his student. The vigour and enthusiasm with which he teaches is truly admiring and rare. He makes sure that everyone is on the same page while explaining the concepts. He is a torch bearer who will guide you to the best of his potential and will make sure that you succeed with flying colours. I am grateful for the institute's support and guidance, which played a crucial role in my professional growth.

FAQs

The duration of the exam is 120 minutes.

The ITIL Managing Across the Lifecycle (MALC) exam consists of multiple choice questions with ten questions per paper and is a closed book exam. A candidate must receive a score of 35 out of 50 to pass (70%).

Candidates are required to furnish a copy of their ITIL Foundation certificate while registering for the Intermediate level exams.

Our certification training is designed for you to pass the exams on your first attempt. With a hands-on learning approach and Global Learning Framework, the training not only gives you the confidence to pass the exam, but also helps you retain knowledge beyond the exam.

Upon completing the ITIL Managing Across the Lifecycle Training from IRA Soft Consultancy Service , you will receive a course completion certificate. You will receive the primary MALC certification after passing the exam.

Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, please read our Refund Policy.

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