ITIL® 4 Foundation Certification Training Course


The ITIL® v4 Foundation certification, sometimes referred also as ITIL 2011 Foundation certification, is automatically achieved after passing the ITIL® v4 Foundation exam. The ITIL® v4 Foundation course provides an optimal preparation to pass the exam and, therefore, to obtain the certification.

4.9 Ratings on Reviews
13k+ Students Enrolled
Guarantee Success
Drop Your Query

💡 One among the top 10 most valuable certification

💡 90% of the people get job after Certification

💡 Experienced and Certified Trainers

ITIL Certification Course Overview

This ITIL foundation provides you with a firm understanding of the ITIL 4 framework, core concepts and terminologies of ITIL service lifecycle. By the end of this ITIL certification, you will understand how ITIL evolved to adopt modern technologies and operational processes as well as the necessary concepts in a service management framework.

Key Features

  • 19 PDUs for self-paced learning
  • Exam voucher included
  • 30 chapter-end quizzes and 2 industry case studies
  • Four simulation exams
  • 22 PDUs for online classroom flexi pass offered

Skills Covered

  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices

Training Options


₹ 16,999
  • Lifetime access to high-quality self-paced eLearning content curated by industry experts
  • 4 simulation test papers for self-assessment
  • ITIL 4 Foundation exam voucher included
  • 24x7 learner assistance and support


Customized to your team's needs
  • Blended learning delivery model (self-paced eLearning and/or instructor-led options)
  • Flexible pricing options
  • Enterprise grade Learning Management System (LMS)
  • Enterprise dashboards for individuals and teams
  • 24x7 learner assistance and support

ITIL Course Curriculum


This ITIL V4 certification training course is best suited for IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers. Obtaining the ITIL V4 foundation certification is available to both seasoned IT professionals and those fresh in their IT career.


To take the ITIL 4 Foundation Certification exam, no prerequisite is required.

Lesson 01 - Course Introduction
Lesson 02 - Key Concepts of Service Management
Lesson 03 - Four Dimensions of Service Management
Lesson 04 - The ITIL Service Value System
Lesson 05 - The Service Value Chain
Lesson 06 - ITIL Management Practices

Request more information

ITIL Exam & Certification

IRA Soft Consultancy Service uses top methodologies to equip learners with the knowledge and confidence to pass the ITIL® 4 Foundation exam on the first attempt. If you do not pass the ITIL 4 Foundation exam on the first attempt, IRA Soft Consultancy Service will book your second exam attempt at no extra cost. If you still do not pass the exam on the second attempt, IRA Soft Consultancy Service will refund the full course price to you.

  • Upon passing the exam successfully you will be awarded the Agile Scrum Master certification from EXIN.

To receive the ITIL Foundation Certification, you must:

1. Complete the ITIL v4 certification training
2. Take the ITIL 4 Foundation Certification exam
3. Score at least 65 per cent on the exam (26 correct answers out of 40 questions) in 60 minutes

ITIL 4 Foundation is the most widely acknowledged entry-level ITIL certification available for IT professionals. This newest ITIL v4 certification training for the ITIL framework is designed to introduce learners to the management of modern IT-enabled services, including key concepts and common language used in the ITIL services lifecycle.

You will receive the ITIL 4 Foundation results from 10-15 days after you take the ITIL V4 certification exam.

Please click the below link for information regarding the booking process.for ITIL V4 certification exam Click here

Once you have booked your ITIL V4 certification exam and the voucher has been issued, it can not be refunded.


ITIL Training FAQs

All of our highly qualified trainers are ITIL®-certified with more than 15 years of experience in training and working in the IT domain.

Yes. The ITIL V4 certification exam fee is included in the ITIL course fee.

The ITIL 4 Foundation certificate does not expire.

Online classroom training for ITIL® is conducted via live streaming and run by an ITIL-certified trainer with more than 15 years of work and training experience. The class is attended by a global audience to enrich your learning experience.

The IT Infrastructure Library (ITIL®) certification is a globally recognized IT service management certification, distributed by Axelos. The ITIL certification is an entry-level qualification in the field of IT service management.

All of the classes are conducted via live online streaming. They are interactive sessions that enable you to ask questions and participate in discussions during class time. We also provide recordings of each session you attend if you miss a ITIL training session or for future reference.

Combining an ITIL® certification with other certifications can significantly increase your salary range. For example, a Cisco certification holder who earns about $83,000 a year can jump to more than $96,000 in salary with an ITIL certification.