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ITIL Intermediate Certification Training Course

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ITIL Intermediate certification has a modular structure with each module providing a different focus on IT Service Management. You can take as few or as many Intermediate qualifications as you need. The Intermediate modules go into more detail than the Foundation certification, and provide an industry-recognized certification.

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💡 One among the top 10 most valuable certification

💡 90% of the people get job after Certification

💡 Experienced and Certified Trainers

ITIL Intermediate Course Overview

The ITIL certification is a requirement for people who want to understand the concept of ITIL frameworks and enhance the quality of IT Service Management. ITIL certified professionals can earn up to 40-percent more than their non-certified peers.

Key Features

  • 19 PDUs for self-paced learning
  • Exam voucher included
  • 30 chapter-end quizzes and 2 industry case studies
  • Four simulation exams
  • 22 PDUs for online classroom flexi pass offered

Skills Covered

  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices

Training Options

SELF-PACED LEARNING

₹ 16,999
  • Lifetime access to high-quality self-paced eLearning content curated by industry experts
  • 4 simulation test papers for self-assessment
  • ITIL 4 Foundation exam voucher included
  • 24x7 learner assistance and support

CORPORATE TRAINING

Customized to your team's needs
  • Blended learning delivery model (self-paced eLearning and/or instructor-led options)
  • Flexible pricing options
  • Enterprise grade Learning Management System (LMS)
  • Enterprise dashboards for individuals and teams
  • 24x7 learner assistance and support

Course Curriculum

Eligibility

This ITIL certification training course is best suited for IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers. Obtaining the ITIL foundation certification is available to both seasoned IT professionals and those fresh in their IT career.

Pre-requisites

To take ITIL Intermediate Certification exam, no prerequisite is required

Lesson 01 - Course Introduction
Lesson 02 - Key Concepts of Service Management
Lesson 03 - Four Dimensions of Service Management
Lesson 04 - The ITIL Service Value System
Lesson 05 - The Service Value Chain
Lesson 06 - ITIL Management Practices

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Exam & Certification

To become a certified ITIL Intermediate professional, you will have to pursue formal ITIL Intermediate training from a registered, accredited training organization like IRA Soft Consultancy Service and successfully pass the ITIL Intermediate Foundation exam.

There are no prerequisites to apply for the ITIL Intermediate exam. However, it is recommended that you have at least two years of experience in a project management environment before taking this certification.

Exam prices are governed by the certification body and can change. Price changes are typically announced during the end of the calendar year. In case the exam price goes up and you have not yet booked the exam, you will need to pay the difference in amount to IRA Soft Consultancy Service.

Please click the below link for information regarding the booking process. Click Here

Your exam voucher fee is included in the price of this course. However, you must procure the exam voucher within six months from the date of course purchase. In case the exam price goes up and you have not yet booked the exam, you will need to pay the difference in amount to IRA Soft Consultancy Service.

Exam vouchers are valid for 1 year from the date of issuance. If you do not book the exam within 1 year from purchase of voucher, you will need to buy the voucher again per the actual price.

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ITIL Training FAQs

With the purchase of e-learning packages with 7, 14, 30 and 120 days of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

During the purchase process it is possible to register data and details of each participant. 

Exam voucher code is usually automatically issued at the end of the access to the e-learning course. Anyway it can also be issued in advance upon request of the candidate. In case of purchase for exam only, exam voucher code is issued at confirmation of purchase, always after the receipt of payment.

It is possible to pay by credit card (VISA, Mastercard circuits), Paypal or bank transfer.